Getting started

Frequently Asked Questions (FAQs)
TABLE OF CONTENTS What high level capabilities does Cylitic perform? Should I remove my current anti-virus solution before I use Cylitic? Do I need to r...
Fri, 11 Mar, 2022 at 10:46 AM
How to install the Cylitic Security agent
This page contains instructions on how to install the Cylitic Security agent on Windows and Mac systems. Cylitic Security provides its services through ...
Thu, 17 Feb, 2022 at 11:58 AM
How to ensure Cylitic coverage across all systems
Use this page to discover if Cylitic is missing from any of the computers in your environment. Step 1 - Discover if any computers are missing Cylitic ...
Thu, 17 Feb, 2022 at 12:05 PM
Understanding the Partner Security Posture
The partner security posture is derived from the average security posture of all systems belonging to the partner. To calculate the partner security posture...
Fri, 25 Feb, 2022 at 3:07 PM
Understanding system security posture
Cylitic determines a system’s security posture by gathering, analyzing, and scoring multiple data points about each system. These data points typically incl...
Fri, 25 Feb, 2022 at 3:27 PM
System Status
All Systems Operational    Portal Operational  Desktop Application Operational
Fri, 22 Apr, 2022 at 5:25 PM
Fixing computers that remain unmanaged after installation
If Cylitic has been installed on a machine but is not showing up as online in the portal/reports despite being online, there are a few options to remedia...
Mon, 22 Jul, 2024 at 11:49 AM